About

 

COVID-19 Information

Please note that IAWAH is continuing to move forward in a safe way, based on Ontario’s Roadmap to Reopen. For summer 2021, we were thrilled to offer our Campground and Youth Development Programs to guests. This fall, IAWAH is able to offer a modest program, allowing us to provide group retreat services. Registration for summer 2022 will open later in the fall, stay tuned for more information.

Below you’ll find responses to several Frequently Asked Questions. As you know, circumstances continue to evolve, and we will do our best to provide you with new information as it becomes available.

Summer Camps & YDLP

• Can I transfer my summer camp fees to Summer 2022?

  No. The process of refunding fees from 2021 is currently underway. Registration for summer 2022 will open later in the fall.

• When will refunds be provided?

  The 2021 refund process is currently underway. Please contact the office for further information.

• What healthcare precautions does IAWAH take?

  The overall safety of our guests, volunteers and staff team is extremely important. IAWAH will continue to promote guest safety through enhanced cleaning routines, increased hand-washing protocols and by strictly following the guidance of the local health authorities.Operating protocols for camps are being developed by the Ontario Camping Association in conjunction with provincial health authorities.




Guest Services

• Who determines IAWAH’s response to COVID-19

  The leadership team of IAWAH, in close correspondence with the Board of Directors, continues to monitor the situation closely. We are following the guidance from the Provincial and local health authorities (South Frontenac Township and KFL&A Health Unit), Ministry of Labour, and the Ontario Camps Association. The safety of all our guests and staff team is our top priority.

• Who do I contact with questions about my booking or event?

  Please contact our office at 613-273-5621 or registrar@iawah.comor fill out the retreats enquiry form

• If I cancel my event, or it is canceled for me, will I get my deposit back?

  Cancelation is not the end of your event. Booking deposits can be kept on-account and carried forward to a future booking date. We can also process a refund, if necessary.

• How do I submit an enquiry about booking?

  To make a booking inquiry, please submit the Retreats inquiry form. We are still in the process of planning our winter 2021-22 season and are paying close attention to the operational safety considerations outlined by Ontario’s Roadmap to Safely Re-open.